Accessibility Statement for Gipsy Hill Flowers Customers

Our Commitment to Accessibility at Gipsy Hill Flowers

At Gipsy Hill Flowers, accessibility is a core principle. We are dedicated to creating an inclusive, welcoming, and seamless online experience for every Gipsy Hill customer. Accessibility standards benefit everyone, and we believe that each individual should be able to easily browse, select, and order Gipsy Hill Flowers online, regardless of ability or technology. Our website’s design and development process is centred around making our service available to as many people as possible.

WCAG 2.1 AA Compliance

To fulfil our commitment to accessibility, the Gipsy Hill Flowers website has been built in alignment with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This international standard outlines how web content should be designed and developed so that it is usable by people of all abilities, including those with visual, auditory, cognitive, and motor impairments. By prioritising WCAG 2.1 AA compliance, we ensure our customers can enjoy accessible Gipsy Hill Flowers shopping experiences, from flower selection to checkout.

Screen Reader Compatibility

The Gipsy Hill Flowers online platform is optimised for use with a wide range of screen reading software. Key navigational elements, product images, and buttons have appropriate alternative text and labels so that essential information is conveyed accurately to those using assistive technology. Our site structure allows for logical keyboard navigation and ensures all interactive components are easily accessible to everyone, so ordering Gipsy Hill Flowers online is simple and efficient for all users.

High Contrast Design for Readability

Visual clarity is crucial for an accessible site, and Gipsy Hill Flowers is committed to a high contrast web design. Text and background colour combinations are chosen to provide clear legibility and make vital information such as flower descriptions, prices, and ordering instructions easy to discern. Adjustable font sizes and resizable content help make our floral offerings accessible to customers with varying visual needs, empowering every Gipsy Hill visitor to enjoy the full experience of our website.

Ongoing Testing and Improvements

Gipsy Hill Flowers regularly reviews and tests our website to ensure compliance with the most current accessibility standards. We employ both automated auditing tools and manual user testing to identify opportunities to enhance accessibility. Aiming for continuous improvement means we evolve our platform as new best practices emerge, delivering accessible Gipsy Hill Flowers shopping experiences every time you visit our site.

Contact Us About Accessibility

Your feedback on the accessibility of Gipsy Hill Flowers is highly valued, and we encourage you to get in touch if you experience any difficulties while using our website. If you encounter a barrier to accessing or ordering flowers online, please reach out to us via our standard customer service channels. Our team is committed to providing support and will respond as soon as possible to resolve your concern. Accessibility is a shared responsibility, and together we can ensure that all Gipsy Hill Flowers customers can order with confidence, ease, and independence.